- “I have worked with Real Research on multiple research projects over the past 3 years. Real Research provides our business with market intelligence that assists us to make changes in our business to increase turnover. Real Research is like an extension of our internal marketing team.RETAIL SA
- “Real Research was commissioned to facilitate a series of face-to-face, telephonic & online surveys on our target market on specific topics. From the initial meeting, we found Real Research professional & easy to work with, providing us some eye-opening ideas & concepts to bring to market.EDUCATION
- “I have worked closely with Justin for the last 5 years. Justin is a man of value, respect and integrity and is always willing assist. Justin often went the extra mile for his clients and often suggested new ideas to increases and grow our market share.AUTOMOTIVE MANUFACTURING
- “I had the pleasure of working directly with Justin over the past 6 years. He assisted my banking business unit with brand growth, customer feedback & strategic thinking. He showed an exemplary work ethic & foresight for his client’s needs and his research output was extremely astonishing & very accurate. Justin is a research expert of note.RETAIL BANKING
Real Research assists our business to gather competitive intelligence on our market, SWOT of brands, pricing data, brand perceptions and market shares. The research feedback is linked back to our internal teams who used the data for marketing, sales and business growth opportunities. We found Real Research extremely friendly and helpful and as such, are now entering into the 4th year of the research partnership.
Real Research assisted our global business to understand the South African market and where to position our new product and at what price points. The geo-mapping analysis of the research information and market share data proved invaluable for us. We have since commissioned the 3rd phase of this research and we are constantly tracking the data from Germany.
Real Research conducts a series of online and telephonic surveys for our business to measure our route to market strengths and weaknesses. The feedback is professional and assists us to identify areas of concern. The partnership is now entering year 4.
Our business was looking for a live customer feedback system. Real Research was commissioned and developed and created a survey platform that was housed on our retailer network and gathered us live customer feedback. Dealing with Real Research was a pleasure and we have placed more of the units on other sites
Our business needed to understand our selling process of our products and that of our competitors. The video mystery shopping and analysis was professional and we still use the clips for staff training to this day.
Our sales were down and our business needed to understand why. Real Research contacted our current, lost and competitor customers to ascertain reasons. The feedback and analysis was exceptional and we mitigated the areas of concern. We have since commissioned a second phase of similar research with Real Research
Real Research has over the past 4 years conducted a multitude of post and pre-event surveys for us. The feedback, analysis, tracking and suggestions have helped us to up our game.
Our company required a geo-analysis of the SA market to identify white space and competitor footprint. We commissioned Real Research and from the first briefing, the relationship was forged. The mapping and analysis has proved extremely beneficial to our business and we are now in year 2 of our relationship with Justin and the team
I have had the pleasure of knowing and working with Justin for 9 years. Justin has always been a person of impeccable manners, light hearted in his approach to business and conducted business with integrity and honesty. He has a natural tendency to be brutally honest and forthright when it comes to engaging his business partners which I have always respected. These characteristics coupled with his years of experience has gained him much respect and recognition in the circles of the motor industry. He will certainly add value and be a great asset to any business associated with him or his company. I wish him well in his future endeavours.
Motor Retail Association
I have dealt with Justin for 9 years on a business level. Justin showed a highly complex understanding of the vehicle repair market from multiple angles. Justin understood the intricacies of the industry from a Supplier, Repairer, Insurance and Motor Manufacturer point of view – including how all these components interlinked. Justin kept himself up to date with industry changes and was always be a “beacon of knowledge” due to the pivotal relationships he built over 9 years and having his ear to the ground at all time.
I had the pleasure to closely work with Justin for 8 years. During these 8 years my contact with Justin was business related. Contact occurred telephonically, via e-mail, regular meetings and at various conferences. Sometimes contact was in private and at other times group meetings were held. Justin conducted himself very professionally and was always friendly and courteous. He demonstrated the willingness to try and satisfy the needs of all parties concerned and regularly made suggestions to improve the issues on the table. Justin showed understanding for the different issues that affected business. Justin took ownership and responsibility for the tasks at hand and completed tasks on time. He met with commitments very capably.
I had the privilege to deal with Justin in business related topics for 7 years. During the period of my dealings with Justin, he presented himself in a very professional manner. Justin excelled in his ability to deliver his services and use relationships as his key driver to develop business. As a person, Justin is friendly, courteous and well spoken. He was always abreast of the latest developments in both business and the industry, and never hesitated to assist with any queries that we had.
I have had business dealings with Justin for 9 years. During this time I have always found him to be very helpful, courteous and knowledgeable with the topics on hand. Any requests made were always handled efficiently and finalized within the deadlines agreed to. I have no hesitation in providing him with this reference and should anyone need to discuss this further they are welcome to contact me directly.
I had the privilege of dealing with Justin in business related topics for the past 10 years. Justin always presented himself in a very professional manner. Justin was at all times, courteous, friendly and well spoken. His knowledge of the research industry only added value to us. He was always abreast of the latest developments in both business and the industry, and never hesitated to assist with any queries we had.
I have worked closely with Justin for the past 6 years. The service I received was outstanding to say the least. Justin was always looking for innovative ways and ideas to make our business operate easier. Justin showed an intricate knowledge of our industry from a parts supply and customer service indexing point of view. Justin always ensured we were getting a quality service and was never too busy to handle any additional request we had. What was amazing was Justin’s ability to service multiple motor manufacturers and clients whilst always meeting our needs.
I have had a business relationship with Justin for 7 years. His service level was courteous and service outstanding. As well as always being helpful, Justin always had time for me and was willing to help. I respect Justin for his integrity.